Privacy Policy

 Last updated: 23 January, 2026

1. Our Commitment to Privacy

AWHI Yoga & Wellbeing (“AWHI”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information with care and integrity, in accordance with the Privacy Act 2020 (New Zealand).

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you engage with our studio, programmes, teacher trainings, events, website, or other offerings.

By interacting with AWHI Yoga & Wellbeing, you consent to the practices described in this policy.

2. Personal Information We Collect

We may collect personal information that is reasonably necessary to provide our services, including:

Identity & Contact Information

  • Full name

  • Email address

  • Phone number

  • Postal address

  • Booking & Transaction Information

  • Class, workshop, retreat, or training registrations

  • Purchase and payment records (processed securely via third-party providers)

  • Health & Wellbeing Information disclosed voluntarily, including injury disclosures or accessibility needs

  • Training & Professional Information (where applicable)

  • Yoga teacher training applications and assessments

  • Reflections, written work, attendance records, and certification details

  • Communications: Emails, messages, enquiries, feedback, and forms submitted to us

  • Website & Digital Data, which may include IP address, Browser type and device information, Website usage and analytics data, Cookies (see section 9).

3. How We Collect Information

We collect personal information when you:

Book classes, workshops, retreats, or trainings; Apply for or participate in teacher training programmes; Make purchases or payments; Contact us via email, website forms, social media, or phone; Subscribe to newsletters or marketing communications; Use our website or online booking systems.

Where practicable, information is collected directly from you.

4. Purpose of Collection

We collect and use personal information to:

  • Provide safe and appropriate yoga and wellbeing services

  • Manage bookings, registrations, and payments

  • Deliver teacher training programmes and certification

  • Communicate with you about schedules, updates, and offerings

  • Support your participation, learning, and wellbeing

  • Meet legal, regulatory, and insurance obligations

  • Improve our services, programmes, and community experience

  • Send marketing or community communications (with consent)

We do not collect or use personal information in ways that are unlawful, unfair, or unreasonably intrusive.

5. Disclosure of Personal Information

We may share personal information with:

  • Trusted service providers (e.g. booking software, payment processors, email platforms)

  • Contractors, facilitators, or trainers involved in delivering AWHI programmes (only where necessary)

  • Professional advisors such as accountants or legal advisors

  • Government authorities where required by law

  • All third parties are expected to handle personal information securely and in accordance with privacy obligations.

AWHI Yoga & Wellbeing does not sell or trade personal information.

6. Overseas Storage and Processing

Some of the digital platforms we use (e.g. booking systems, email services, cloud storage) may store or process information outside New Zealand.

Where this occurs, we take reasonable steps to ensure your information is protected by privacy safeguards comparable to those required under the Privacy Act 2020.

7. Storage, Security, and Retention

Personal information is stored securely using a combination of:

  • Secure third-party platforms (including Momence and Google Workspace)

  • Password-protected systems and restricted access controls

  • Reasonable administrative and technical safeguards

  • Payment information is processed directly by secure third-party payment providers. AWHI Yoga & Wellbeing does not store full credit or debit card details.

We retain personal information only for as long as necessary to:

  • Provide our services

  • Meet legal, insurance, training, or certification obligations

  • Resolve disputes or meet regulatory requirements

Personal information is retained only for as long as necessary to fulfil its purpose or meet legal, training, or professional obligations.

8. Your Rights

Under the Privacy Act 2020, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction of information that is inaccurate or incomplete

  • Be informed about how your information is used and shared

  • Requests can be made by contacting us using the details below. We may need to verify your identity before responding.

9. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

  • Understand how visitors use our site

  • Improve functionality and content

  • Enhance user experience

You can disable cookies through your browser settings, though some website features may be affected.

10. Marketing Communications

We may send newsletters, updates, or promotional communications if you have opted in.

You may unsubscribe at any time by clicking the unsubscribe link in emails or contacting us directly.

We comply with the Unsolicited Electronic Messages Act 2007.

11. Privacy Breaches

If a privacy breach occurs that is likely to cause serious harm, AWHI Yoga & Wellbeing will:

  • Act promptly to contain and assess the breach

  • Notify affected individuals as soon as practicable

  • Notify the Office of the Privacy Commissioner where required

12. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes to our practices or legal requirements.

The most current version will be available through our third party booking system.

13. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact:

AWHI Yoga & Wellbeing
Email: kiaora@awhiyoga.co.nz
Phone: +64 4 499 5006
Address: Level 2, 15 Johnston Street, Wellington Central 6011

If you are not satisfied with our response, you have the right to contact the Office of the Privacy Commissioner (New Zealand).